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posted
10/22/09 10:06 AM
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updated
10/22/09 10:15 AM
On CHS comments
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Protecting the community
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I think the best protection against drawing trolls to the site is to completely ignore them when the do appear and to delete offensive/spam comments (and any replies they might generate). If I pass a drunk on the street who screams obscenities at me - I just walk away and don't encourage the situation to escalate. The same behavior makes sense here - if someone shouts obscenities (whether they be racist, homophobic or just plain stupid - wait that is redundant) in the comments don't engage. Reason and logic in the situation are not your friends since they are not part of the trolls lexicon. |
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Comment by
Cindy Russell
1 month ago
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agree
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If I pass a drunk on the street who screams obscenities at me - I just walk away and don't encourage the situation to escalate. The same behavior makes sense here - if someone shouts obscenities (whether they be racist, homophobic or just plain stupid - wait that is redundant) in the comments don't engage. Reason and logic in the situation are not your friends since they are not part of the trolls lexicon.
agreed and well put, Cindy (gave you a thumbs-up, BTW) also, we should assist by reporting comments as abuse when cases of abuse do arise (just click the "REPORT ABUSE" icon directly below the thumbs-up icon); I have been very active in doing this in other comment threads and I would encourage others to use this function when faced with a personal attack in lieu of replying in kind - that's what it's there for there's room for passionate and vibrant debate and disagreement - no room at all for personal attacks or abuse |
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Comment by
Zan-O
1 month ago
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I agree
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We also need to allow everyone to have their own point of view whether we like it or not. I hope you don't ban people because you oppose their view as one commenter suggested getting rid of someone yesterday. |
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Comment by
--
1 month ago
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RE: I agree
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| another excellent point and another thumbs up, -- | |
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Comment by
Zan-O
1 month ago
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Disruptions that are disruptive?
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Is there as second list of disruptions that are not disruptive? I totally agree with the sentiment of this post and really appreciate your commitment to protecting CHS from trolls. That line did make me chuckle, though. Keep up the good work. |
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Comment by
Tony Russo
1 month ago
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RE: Disruptions that are disruptive?
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| Sloppy :) But I'm leaving it. I like it kinda. | |
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Comment by
justinc
1 month ago
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Thank you, Justin.
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| Good reminder. | |
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Comment by
Finish Tag
1 month ago
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Proactive Solution
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Comment by
Zan-O
1 month ago
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elephant in the room
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| I know we're supposed to ignore the trolls, report abuse, blah blah blah. But seriously, I have dramatically cut back my CHS browsing time as a direct result of a few prolific commenters. Although I don't comment on posts all that often, I *really* don't want to comment now knowing that anything I say will be mocked. I love me some CHS, but I don't like to feel bullied. | |
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Comment by
final answer
4 weeks ago
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RE: elephant in the room
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Comment by
Zan-O
4 weeks ago
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RE: elephant in the room
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| If I wanted to be mocked, I'd comment on Slog a lot more. I haven't run into it much here, but I don't contribute a lot, either. | |
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Comment by
raincitysun
4 weeks ago
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moderation
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| on the west seattle blog, tracy often moderates comments, inserting into threads and reminding people of the terms of service and general civility. i don't think this is justin's style here, but it sure would be helpful, especially when there are blatent terms of service violations. a simple "hey folks, i am moderating, keep it civil or you will be removed" is very very helpful. | |
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Comment by
kstineback
4 weeks ago
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RE: moderation
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Definitely not my style but something I do when necessary and our tools and systems haven't done the job. I do everything I can to step back and be part of the community. |
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Comment by
jseattle
4 weeks ago
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Huge kudos for sorting this out
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The last few weeks have surely been trying for the CHS team, and I just want to pop in to say thanks for handling this so smoothly. I'm looking forward to getting back to discussions with people genuinely interested in local issues. Thanks! |
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Comment by
Uncle Vinny
4 weeks ago
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