At Softchoice, we simplify complicated technology needs by partnering with the top Vendors in the IT industry to best serve our customers business demands. Serving as a trusted IT advisor means putting customers first. It's about being local, accountable and personal.
Since 1989, our enthusiasm and commitment to satisfying our customers has made Softchoice a billion dollar company, with over 900 employees across over 50 branches in the US and Canada. In the past year alone we have expanded our business through the acquisitions of NexInnovations, SoftwarePlus and Optimus. These acquisitions allow Softchoice to build deeper customer relationships by offering the full I.T. solution.
In 2006, 2007 and 2008, Softchoice has been voted as one of the Best Workplaces in Canada. Softchoice is also the fifth largest Microsoft Large Account Reseller in North America and the largest provider of Microsoft Enterprise Agreement licensing. We are also proud partners with IBM, HP and Adobe. Softchoice is committed to offering our customers more:
Insight to drive better IT decisions. Services to simplify business innovation. Value for a more productive future. We have customer passion. At Softchoice, it's about more than customer satisfaction; it's about customer "WOW". We get it done differently.
WHAT WE CAN OFFER YOU
Enjoy the benefits and an environment that are important to you:
Ongoing opportunities for development Comprehensive training programs to help develop your skills Career progression based on merit, not tenure Be a part of a Dog friendly workplace Our employees work in a creative, comfortable, progressive and fun environment Our health benefits are competitive, including medical, vision and dental Be involved in making an impact in your Community; be involved in 'Softchoice Cares'
Detailed Description To provide outstanding sales support to Softchoice customers. To service customer accounts by providing timely quotes, product info and resolving any sales issues that may arise. Provide sales support to Softchoice Outbound Sales teams to ensure revenue is generated continuously.
Job Requirements Answering telephone inquiries from customers, vendors and Outbound Sales Representatives Efficient processing of order requests received via telephone, e-mail and facsimile Providing accurate quotes and product information to customers in a timely and efficient manner Driving Sales by up-selling/cross selling and asking for the business. Providing support to the outbound sales department by keeping them updated about their customer accounts and preparing quotes, bids and reports Attending product training when offered by company and partner vendors. Following up with customers on quotes, reports, orders, etc. Maintaining a stellar relationship with your peers and the Outbound Sales team from your region
Additional Details Minimum Education - University degree 1 year customer service experience required 1 year sales experience required Strong communication, organizational and interpersonal skills required Experience in customer service and/or managing customer accounts strongly preferred Ability to work in a very fast-paced sales environment *Please note, this is an entry level job
Thank you for your application!
Learn more about what's happening at Softchoice, please visit our website To apply to this position, click here: http://bit.ly/Cm57E
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